Lead research across Core Banking and shape a coherent Personal Banking research strategy.
Partner with senior stakeholders to connect customer insights and influence strategic decisions.
Manage a team of 6-8 researchers and coach research leaders to maintain a high quality bar.
Monzo is a digital bank on a mission to make everyday money magical for everyone, offering current accounts, budgeting, and paid subscriptions. The company is customer-centric, with a culture that supports distributed working across the UK.
Lead high-impact UX research studies, from foundational to evaluative, across web, mobile, and emerging AI touchpoints.
Analyze qualitative and quantitative data, synthesize findings, and translate insights into actionable design recommendations.
Mentor researchers and designers, and evolve research practices through AI-enabled tooling and responsible AI principles.
itD is a new generation consulting and software development firm that blends diversity, innovation, and integrity with real business results. They are a woman- and minority-led firm with a non-hierarchical structure, fostering a culture of respect, empowerment, and recognition.
Own the end-to-end mobile design lifecycle across iOS and Android, from discovery to implementation.
Lead an AI-augmented design process, using AI tools to accelerate research and prototyping.
Champion the user in product decisions while balancing business priorities and technical considerations.
The company provides a global B2B and B2C product that helps users manage their businesses. It has a highly distributed international team spanning over 40 countries, with a values-driven culture and a focus on innovation.
Represent customer needs across the product lifecycle from discovery to adoption.\n- Apply and adapt research techniques to specific project needs.\n- Partner with Product Managers and Designers to influence product strategy and validate designs through usability testing.
ServiceNow provides an AI-powered platform for business reinvention, helping organizations work smarter with AI. They are a large company serving 85% of the Fortune 500, with a culture focused on AI-native innovation and employee empowerment.
Lead user research for Rula’s AI and mobile experiences to shape how AI supports patients between therapy sessions.
Define where AI can create the greatest patient value and ensure these experiences are trustworthy and clinically appropriate.
Guide the rollout of Rula’s mobile experience and study how AI tools affect providers and the therapeutic relationship.
Rula is a mental healthcare company dedicated to providing evidence-based, compassionate care and destigmatizing mental health. It is a remote-first employer with a focus on diversity, equity, and inclusion, though specific employee count is not mentioned.
Define and evolve Mercury's interaction philosophy, focusing on AI-native, conversational, and adaptive experiences.
Lead, coach, and develop a team of product designers to produce exceptional work and take creative risks.
Shape product strategy alongside Product and Engineering, bringing design into ambiguous problems early.
Mercury is a fintech company that provides banking services through partnerships with FDIC-insured banks. The design organization consists of 40+ people who love solving complex problems and are passionate about cultivating and inspiring one another.